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Frequently Asked Questions

Products

What products does Tenuta Corte Quadre offer?

We offer a selection of fine wines, craft beers, natural honey, extra virgin olive oils and saffron of the highest quality. Each product is made with passion and care for quality.

How can I be sure of the quality of your products?

All our products are made following rigorous standards of quality and sustainability. We use traditional methods combined with modern technologies to ensure excellence at every stage of production.

Are your products available all year round?

Some products, such as saffron and honey, are seasonal and may be available in limited quantities. We recommend checking availability on our website or contacting our customer service.

Orders and Payments

How can I purchase your products?

You can buy our products directly on our website or at our headquarters. We also offer shipping throughout Italy and abroad.

What payment methods do you accept?

We accept payments by credit/debit card, PayPal and bank transfer. Full details are available during the checkout process.

Can I change or cancel an order?

Yes, you can change or cancel an order within 24 hours of placing it. Contact our customer service for assistance.

Shipping & Returns

Do you ship internationally?

Yes, we ship our products to many countries. Shipping rates and times vary by destination. Contact us for more details.

How long does it take to receive an order?

In Italy, delivery times are generally 3-5 working days. For international shipments, they can vary between 7 and 14 days.

What to do if my order arrives damaged?

If you receive a damaged product, please contact us within 48 hours with photos of the damage. We will provide a replacement or refund, depending on your preference.

Contact and Support

When can I contact customer service?

The service is available from Monday to Friday from 9:00 to 18:00, and on Saturday from 10:00 to 14:00.

Do you offer support after purchase?

Without you, there would be no Us. Write to us and share your experiences. The positive ones will make us toast to your health, the negative ones will make us grow and improve. Absolutely yes. We are always available to assist you with product information, advice or any problems.

Can I receive updates on news?

Yes, you can subscribe to our newsletter directly on our website to stay updated on new products, offers and events.

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